At Elusive, we want you to be completely satisfied with your purchase. Our returns policy is designed to be straightforward, ensuring a hassle-free experience in the unlikely event that you need to return an item.

Conditions for Returns:

• To be eligible for a return, the product must be in its original condition, unwashed, and free from any damage. We understand that sometimes things don't go as planned, and we are here to assist you.

Initiating a Return:

• If you find it necessary to return an item, please contact us through our Contact Us page. Our dedicated customer support team will guide you through the return process and provide you with the necessary information.

Return Arrangements:

• Once you've contacted us, we will work swiftly to arrange the return. Our team will provide you with instructions on how to return the item, ensuring a smooth and efficient process.

Refund or Exchange:

• Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund or exchange. If approved, we will process the refund to your original method of payment or arrange for an exchange, as per your preference.

Contact Us:

• If you have any questions or concerns regarding the returns process, please reach out to us through our Contact Us page. Our customer support team is here to assist you and make sure your experience with Elusive Dubai remains exceptional.

Thank you for choosing Elusive Dubai. We appreciate your trust, and we're committed to ensuring your satisfaction with our products and services. Happy shopping!